Wednesday, February 3, 2010

Outloook 2007 - Newly Installed but won't Open "Cannot open your default e-mail folders"

Purchased and installed Outlook 2007.  Received error message when opening Outlook for the first time:

"Cannot open your default e-mail folders.  Outlook cannot start because a data file to send and receive mail cannot be found.  To ad a data file, such as a personal folder file, double-click the Mail icon in Windows Control Panel."

If you don't see the Mail icon in the "classic view" control panel, click on this icon instead "View 32-bit Control Panel Items".  Voila - there is the mail icon.  Click it, then click "data files".  Add a new data file.  I put mine in C:\Users\abc\Documents\Outlook (you'll have a different user name than 'abc').

Restart Outlook. It should work now!

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