What to do if your computer was stolen
"If your laptop was stolen and you would like it back, Mozy can help.
Under certain circumstances Mozy can help locate a stolen laptop by tracing the IP address of the last backup. It is important that you do not install Mozy on a new computer until after the IP trace is complete.
To acquire the IP address:
- Contact your local law enforcement, and create a police report.
- Open a case with Mozy Support requesting an IP trace.
- Have the police station fax a IP trace request to Mozy, (801) 443-1801. The trace request must be addressed to the Mozy Support Specialist assigned to your support case.